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Return Policy

RETURNS

Although we hope you love all your items from VESTIRE, we have a returns & exchange policy in place if you are not 100% happy with your purchase. 

VESTIRE will provide a full refund or size exchange for all full price and sale items that adhere to the below conditions. 

CONDITIONS FOR RETURNS:

    • Item(s) must be returned within 7 days of receiving your order. (14 days for International orders)
    • All original tags must remain attached.
    • Item(s) must be unworn and returned in original condition.
    • FINAL SALE items, please choose carefully as these items are final and cannot be returned. No refund, exchange or credit note, unless product is deemed to be faulty.

VESTIRE reserves the right to reject items that do not comply with the above conditions and will return the item to sender. 

Domestic Returns

Please click here to complete your FREE Domestic returns request.

  1. We will email you by next business day with your Return Authorisation form & Free shipping label
  2. Simply place the authorisation form inside your parcel and stick the FREE shipping label on the outside
  3. Drop your parcel off at a convenient street Post Box 24/7 or at your local Post office
  4. Once received, we assess your return and if in compliance with our return policy, complete your refund.

Pease allow 1-3 business days for our team to process your return.

 

International Returns

Return is at the customers expense

Please click here to complete your International returns request.

  1. We will email you by the next business day with your return’s authorisation and return shipping address
  2. Simply place the authorisation form inside your parcel and send back to our Australian Warehouse.
  3. Once received, we assess your return and if in compliance with our return policy, complete your refund. 

Please allow 1-3 business days for our team to process your return.


Try your purchases on in the comfort of your own home and if you’re not happy with your purchase we will offer you a full refund providing;

  • Order is returned within 10 days from the date you received your order. Unfortunately, if your return exceeds our 10 day policy we will not be able to process your return. We understand that international orders may need longer for returns.
  • Item is new and unused with garment tags attached and without damage. Returns that do not meet our policy will not be accepted and will be sent back to you.
  • Returns must include original invoice and Returns Form, including an RA Number obtained by our Returns Portal (below).
  • All items listed under sale are final. We do not exchange or refund unless faulty.

 

    DISCOUNT CODES:

    Please note discount codes can only be redeemed on Full Priced items. They cannot be used in conjunction with sale products. 

    CONTACT
    Vestire Clothing. Hotsprings, 37 Doody Street. Alexandria. NSW. 2015. AUSTRALIA P. (02) 80802000 ABN: 57 003 813 474

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